How to Add a (FAQs) Frequently Asked Questions Plugin in WordPress

Having a Frequently Asked Questions (FAQs) section on your WordPress website can significantly improve user experience by addressing common queries upfront. Besides saving the time of your visitors, it aids in eliminating recurring support requests.

The inclusion of FAQs is also very important in SEO. Well-organised FAQ blocks can also increase the visibility of your site in search results as rich snippets, which would help you to get more organic traffic without any further marketing.

In this article, we’re going to explain step-by-step how to add an FAQ section to your WordPress website. Whichever way you want to do it, via plugins or manually, we will show you exactly how to do it in each way, and you can decide which way to go with your site.

Benefits of Adding FAQs to Your WordPress Website

faq plugins

Adding a Frequently Asked Questions (FAQs) page to your WordPress site can be used in a number of ways. First, it can assist your visitors in getting answers to frequently asked questions without necessarily having to contact you. Not only does this save them time, but it also curtails the load on your customer care or contact mechanisms.

Trust is also built by an FAQ section. By visitors realising that you have foreseen their questions, it makes your site appear as useful and friendly. The individuals have higher chances of using a site that addresses their concerns directly.

FAQs are also helpful in SEO as they can raise the rankings of the search results. When your FAQ is formatted correctly with schema markup, it can be shown as rich results in Google, and your content can be highlighted in search results. Such attention can bring more traffic to your site.

Additionally, FAQs assist in enhancing general navigation on the site. Rather than users browsing your site to find answers, they will find direct answers that are fast and on the same page. This increases their experience and will likely result in improved conversion rates in case you are selling a product or a service.

With that in mind, we will show you three ways to include a Frequently Asked Questions section on your WordPress site. You can go through the following options and select the method that fits you most:

  • Method 1. Using a WordPress FAQ Plugin
  • Method 2. Adding FAQs Manually with Accordion Blocks
  • Method 3. Using FAQ Schema Markup for SEO

Method 1: Using a WordPress FAQ Plugin

When you need the easiest solution to inserting FAQs on your WordPress site, a plugin is the ideal solution. Plugins are perfect because they are easy to use and do not require any interaction with the code or long hours of working on the settings. They also have pre-designed features, schema support and configurable display, which saves you time and energy.

wordpress faq plugin

Steps to Add FAQs Using a Plugin:

  1. Log in to your WordPress dashboard.
  2. Go to Plugins > Add New.
  3. In the search bar, type “FAQ” or “Accordion FAQ.” Recommended plugins include Ultimate FAQ, WP Responsive FAQ, or Easy Accordion.
  4. Click Install Now, then Activate your selected plugin.
  5. A new menu option, such as FAQs or Accordion FAQ, will be displayed in your dashboard.
  6. When you click on it, select Add New FAQ.
  7. Complete the question and answer boxes of each FAQ item.
  8. Once you provide your FAQs, a shortcode will be created by the plugin.
  9. Paste this shortcode into any post, page or widget area where you would like to have your FAQs displayed.
  10. Adjust the look and feel with the design options of the available plugin.
toggle-style-faqs

This is an ideal approach when you would like to handle and present FAQs with minimal manual intervention.

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Method 2: Adding FAQs Using Your WordPress Theme (Example: Astra Theme)

With a modern WordPress theme such as Astra, GeneratePress or Blocksy, you can add FAQs without any additional plugins. Several themes come with built-in design applications such as a page builder, custom widgets, or a ready-made template, which can be used to produce a professional-looking FAQs section.

Steps to Add FAQs Using Astra Theme:

  1. Install and activate the Astra theme if you’re not already using it.
  2. Go to your WordPress Dashboard.
  3. Navigate to Appearance > Starter Templates. (Astra provides pre-designed site templates.)
  4. Look for templates with an FAQ area or page- Astra frequently contains service or product templates with built-in FAQs.
  5. Download the needed template and edit the content of the questions and answers on it to fit your business.

Alternatively, if you’re building from scratch:

  1. Go to Pages > Add New and begin editing the page in which you would like to include FAQs.
  2. On Gutenberg, insert Heading blocks to provide one block per question and Paragraph blocks to provide one block per answer.
  3. To style, you can utilise the Customizer of Astra (Appearance > Customize).
  4. You may modify typography, space and colours to design your FAQ section in a way that it can be attractive.
  5. Save or publish the page once done.

Other themes also provide their block libraries (such as Spectra, which is designed to work with Astra) that provide FAQ-style blocks to allow more flexibility in design. The theme-based approach makes your site light and uniform in design.

Method 3: Using FAQ Schema Markup for SEO

In case of improved SEO as your priority, it is a clever idea to add an FAQ Schema Markup. Utilising a schema markup can help search engines know what your FAQs look like, and that may lead to rich snippets in the Google search results. This increases awareness and can even attract more traffic to your site.

Using Plugins for FAQ Schema (Ideal for Beginners)

  1. Install an SEO plugin like Rank Math or Yoast SEO.
  2. Navigate to the page or that post in which you would like to put those FAQs.
  3. In Gutenberg, type in the search bar: FAQ Block (you will find it using Rank Math).
  4. Write the questions and answers in the block.
  5. Rank Math adds the required JSON-LD schema in the background automatically.
  6. Publish the page, and your FAQs are SEO ready.

Adding FAQ Schema Manually (For Advanced Users):

  1. Write your FAQs in regular HTML using headings and paragraphs.
  2. Find an online FAQ Schema Generator such as the one provided by technicalseo.com.
  3. Transform your answers and questions into the JSON-LD code.
  4. Duplicate the code and paste it into your page with a Custom HTML block in Gutenberg.
  5. Save and publish.

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Conclusion

Adding an FAQs section to your WordPress site isn’t just about answering common questions—it’s about improving your website’s usability, SEO, and user satisfaction. No matter what type of site you have, a business, a blog, or an online store, FAQs will assist your visitors in finding answers without addressing customer support. This makes your site professional and customer-friendly and cuts down the needless inquiries.

Depending on your needs, you can select one of the methods. Plugins are also suitable when one is a beginner and wants an easy setup. With your WordPress theme, such as Astra, you have a more complete and lighter solution that does not use third-party tools. And to those who are keen on SEO performance, inserting the FAQ schema will enhance the visibility of your site in Google search. Whichever path you go, including FAQs is a very easy and very effective way to increase the effectiveness of your website and the overall user experience.

FAQs About How to Add a Frequently Asked Questions Section in WordPress

1. How do I create an FAQ section in WordPress without plugins?

You can use your WordPress theme’s built-in blocks or templates to create an FAQ section manually, like using Astra or GeneratePress.

2. Which plugin is best for adding FAQs in WordPress?

Plugins like Ultimate FAQ, Easy Accordion, or WP Responsive FAQ are popular and beginner-friendly options to add FAQs to your WordPress site.

3. Does adding an FAQ schema improve SEO rankings?

Yes, the FAQ schema can make search engines more aware of what you have and can be used to increase visibility in the search results with rich snippets.

4. Can I add FAQs to WordPress using Gutenberg blocks?

Yes, Gutenberg can add FAQ sections with the use of simple Heading and Paragraph blocks or with the help of special FAQ blocks offered by a plugin such as Rank Math.

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Rishit is a content writer at eBLOGTALK. He can give a fresh and new angle to the content using different writing styles and formats, like Blogs, Web stories, fiction, non-fiction and more which is well received by the audience. His 2-year experience to research content and understand the target audience using different tones and voices ensures that the writing is engaging, and holds the reader's attention.

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