When your customers go to your website and try to contact your company, What are they going to find on your website?
The answer is, they may go on a live chatbox on the bottom corner of the website or locate the phone number to call in and talk about their problems. These are wonderful customer support solutions. And it is important to provide multiple ways for the customer to contact you, but still, email is one of the most convenient and reasonable ways for people to contact you.
Today people have so busy schedules, so they have no time to talk on the phone or type in the chatbox. An email form allows the customer to shoot off a quick message and respond at their own convenience. That’s why these contact forms come into vital play. Customers can send quick mail without spending too much time, and the website with the form can fill the message in a timely manner. Not only that but contact form also prevents spam and allows you to interact with your customers.
Contact form plugins come in different ways, so it would be prudent to compare the different contact forms to see which one is the best for you.
Read more: How to install the Yoast SEO plugin for WordPress
Features of WordPress contact form plugins:
The following are some features of the WordPress contact form plugin from a complete list.
- Custom form: With multiple fields, options, and branding tools.
- Visual builder: Drag and drop editors are great
- Conditional logic: Show and hide different elements and also helps to send customers to different departments.
- Frontend file submission: Let the client uploads ideas in the document form. This is also great for customer support where the users can also upload the screenshot of their problem and submit.
- Responsiveness: It also shows up the form on all devices, either big or small.
- Spam protection: Forms are also made to prevent some spam in the first place.
Best WordPress Contact Form Plugins for 2020
Check out the following list with reviews and comparison and top features of each contact form plugin:
1. Ninja form
Free (Membership start from 99$ per year)
Ninja form is one of the easiest contact form plugins in the WordPress library. Ninja form is a drag and drop form creator that appeals to both developers and beginners. The free Ninja form plugin provides a wonderful user interface and there are no limitations for forms, fields, and email received.
When you sign up for a premium you gain access to dozen of add-ons.
Pros of the Ninja form
- Simple, User-friendly, and wonderful user interface
- Use Ninja form free or premium with reliable support
- You can also manage and export your form submissions using Ninja form plugin
- You can also integrate your form with popular email marketing services, and CRM tools including MailChimp, Zoho CRM, Aweber, Constant Contact, Capsule CRM, and Campaign Monitor.
- The price is not bad either
2. Contact form 7 (Free)
Contact form 7 is not only popular, but it is free of cost that delivers what most blogs and businesses need: Stable and reliable. With a lot of features, you can build an unlimited number of forms, use several types of fields like date, URL, email, and text, while also including the email address of your choice to receive the messages from your customers.
Pros of contact form 7
- Free of cost.
- You can build simple and complex contact forms free.
- Contact form 7 also has some unique fields such as drop-down menus, radio buttons, quizzes, acceptance, and file submission.
- You can place the contact form anywhere bu using the simple codes.
- The docs, FAQs and support links are all placed right in the WordPress dashboard.
Cons of contact form 7
- Contact form 7 is a free plugin, but the support options are limited.
- It is below than average solution for building a basic contact form for the blog.
- It is very difficult to find the add-on to extend the functionality of this contact form plugin.
3. WP Forms
WP Forms is the most friendly WordPress contact plugin and also popular among beginners. This contact form plugin is easy to use and user-friendly form.
Pros of WPForms
- The drag and drop option in it make it the most user-friendly form for users.
- WP Form lite is available for free in the WordPress plugin directory for free. Users can install it on as many sites as they like for free.
- The free version includes all the basic features such as captcha for spam protection, email notifications, and a thank-you page for form confirmation.
- There is also its premium version which allows the users to extend the functionality. So, they can build any type of form such as multi-page forms, email subscription forms, payment forms, order forms, and many more.
Cons of WPForms
- To get more powerful features, users need to upgrade the free version to the pro version.
- The WP Form doesn’t have the complex features that some other powerful contact form plugins offer.
4. Formidable Forms
The formidable form is the most advanced WordPress contact form that helps the developer build complex contact form quickly.
Pros of Formidable Forms
- Formidable Forms is a powerful contact form builder that helps you go beyond the simple contact form.
- The formidable contact form has an option of drag and drop interface to create advanced form registration forms, surveys, profile forms, payment forms, and many more.
- Formidable Views feature is a specific feature that is liked by the user because it allows the users to format, filter, and display user-submitted data on the front-end of the website.
- The users can also use the formidable contact form to create the event calendars, rating system, job board listing and more.
- The users can also use the Formidable’s advanced calculation fields to create order form as well as smart calculators like the car payment calculator, request a quote calculator, and more.
- The formidable contact form also has the power of WooCommerce integration that helps the users build the product form and Woocommerce configuration forms that directly tie to the cart.
Cons of Formidable contact form
- The formidable contact form is not as intuitive as WPForms because it focuses on advanced users and developers.
- If you are an agency looking to build form-based solutions or data-driven web applications, then the formidable form is the best for you in the market.
5. Gravity Forms
Gravity form is the paid WordPress contact form plugin that comes with a lot of advanced functionality. This contact form also helps the developer build complex contact form quickly.
Pros of Gravity Forms
- It is a powerful drag and drops contact form plugin for WordPress with some additional features including survey quizzes, web directory, and user-submitted content.
- It has also a premium feature such as Knowledgebase, forums, FAQs and knowledge base.
Cons of Gravity Forms
Gravity forms do not have a free version of the contact form, so it is an expensive contact form plugin for the beginners. But if you want to use it for multiple websites, then the cost is not a big deal for you.
Conclusion
The plugin that we mentioned above in this article will help you to create the WordPress contact form in a short time. But deciding which contact form plugin is the best for your website is all upon your website needs.
- If you are a newbie then I recommend you to go with WPForms Lite because it is free of cost.
- And if you want to create a complex form, then there is no better solution than Formidable Forms.